General FAQs

What is Shopnurshop?

Shopnurshop is an online store offering trusted health and wellness products designed to support your everyday lifestyle, self-care, and overall well-being.

Are your products safe to use?

Yes, we carefully source our products from reliable suppliers. Each product is tested for quality, safety, and compliance with U.S. standards.

Do you sell authentic brands?

Yes, Shopnurshop only offers 100% authentic products. We partner with certified suppliers to make sure every item you receive is genuine and trustworthy.

Shipping & Delivery

Where do you ship in the United States?

We ship to all 50 U.S. states, including Alaska and Hawaii. Shipping times may vary depending on your location and chosen delivery method.

What payment methods do you accept?

Standard shipping usually takes 3–7 business days. Expedited shipping options are also available at checkout for faster delivery times.

How much is shipping?

Shipping costs vary by order size and location. Free standard shipping is offered on all U.S. orders over a specific purchase amount.

Do you provide tracking numbers?

Yes, once your order ships, you will receive an email with a tracking link so you can easily follow your package.

Order & Payments Security

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience and security during checkout.

Can I change or cancel my order?

Yes, orders can be changed or canceled within 12 hours of purchase. After shipping, changes or cancellations may not be possible.

Is my payment information safe?

Absolutely. Our website uses secure encryption technology to protect your payment and personal information at all times.

What is your return policy?

We accept returns within 30 days of delivery if items are unopened, unused, and in original packaging. Refunds are issued once items are received.

How do I start a return?

Simply contact our support team with your order number. We’ll provide easy instructions and a return shipping label.

How long do refunds take?

Refunds are processed within 5–7 business days after we receive and inspect your returned item. It may take longer depending on your bank.

How do I contact Shopnurshop?

You can reach us by email, live chat, or through our contact form on the website. Our team responds within 24 hours.